Better Utility Control Rooms
Begin with Better Foundations
Custom ergonomic utility control room consoles and workspace solutions designed to enhance operational visibility, improve system monitoring, and support consistent operator performance
ERGONOMIC SOLUTIONS
Operator focused ergonomic solutions for long-term comfort and performance
SITUATIONAL AWARENESS
Environment and layout designed to reduce cognitive load and improve decision making
ACOUSTIC CONTROL
Noise management strategies that support clear communication and concentration
VISUAL STABILITY
Lighting and visual comfort designed to reduce eye strain and support focus through long shifts
BUILT FOR 24/7 OPERATIONS
Durable, reliable ergonomic solutions engineered for the demands of continuous mission-critical use
YEARS OF CONTINUOUS USE
The Evolve Console - The Workhorse of the Utilities Control Room
Modern utilities control rooms serve as the operational hub for monitoring critical infrastructure, managing distribution networks, coordinating field operations, and maintaining the reliable delivery of essential services. Designed to support these mission-critical functions, every Evolve console incorporates the exclusive RedRick ComfortView™ Monitor Mounting System and is engineered to provide long-term structural integrity, support heavy multi-monitor configurations, and deliver continuous ergonomic performance throughout years of 24/7 operation.
Designed with RedRick's exclusive ComfortViewTM Monitor Mounting System
Engineered with advanced ergonomics with smooth adjustability and intuitive controls
Precision sit-to-stand adjustability
Supports complex multi-monitor configurations
Durable steel frame construction for 24/7 reliability
Integrated cable management for a clean, safe workspace
Configurable and customizable to fit any space or operation requirement
EXCEPTIONAL ERGONOMIC ENGINEERING
The Evolve console is custom built with the exclusive RedRick ComfortView Monitor Mounting System
Custom-built for the rigors of utility control rooms, each Evolve console is built with the exclusive RedRick ComfortView Monitor Mounting System, combining ergonomic design with engineered precision. Developed to enhance operator comfort and reduce fatigue, it supports sustained focus, sharper situational awareness, and higher productivity even throughout the longest shifts.
ENHANCED SITUATIONAL AWARENESS
Improves visibility and accessibility of critical system information to help operators identify changing conditions faster, maintain situational awareness, and support reliable utility operations.
FASTER EVENT ASSESSMENT & RESPONSE
Brings critical information to the operator, reducing visual effort and enabling faster identification, assessment, and response to system events and operational issues.
IMPROVED OPERATIONAL COORDINATION
Facilitates communication and collaboration between control room operators, supervisors, dispatchers, and field personnel for faster, more informed operational decisions.
SUSTAINED OPERATOR PERFORMANCE
Reduces physical strain and cognitive fatigue to help operators maintain focus, accuracy, and performance throughout extended 24/7 utility operations.
ENGINEERED FOR CONTINUOUS 24/7 OPERATION
Engineered with exceptional structural integrity to deliver dependable performance and lasting value in demanding utilities control room environments.
AN OPERATOR-FIRST PERSONAL ENVIRONMENT
ComfortView consoles offers a unique operator-first personal environment with features engineered around the requirements of modern utility control rooms
We bring the images to you
ComfortView is engineered to bring the images to the operator rather than forcing the operator to move toward the monitor array throughout the shift. Designed with a highly adaptable ergonomic mounting system, the monitor array can move fluidly along the desktop surface, allowing each operator to maintain proper viewing distance, ergonomic alignment, and visual comfort.

By reducing the need to lean forward or hold strained postures to view critical information, ComfortView helps minimize eye strain, muscle tension, and the long-term physical fatigue commonly associated with continuous dispatch/PSAP operations.
Configure Your Workspace Around the Way You Work
Design a monitor environment that works the way you do. Built with the RedRick ComfortView Monitor Mounting System, ComfortView supports virtually any monitor configuration while maintaining precise ergonomic positioning, smooth maneuverability, and long-term stability, even with large, complex multi-level display arrays.
Custom Fit for Your Space
Every utility control room is different. ComfortView consoles are designed to adapt to the unique spatial, operational, and aesthetic requirements of your environment. From compact rooms to large-scale utility control centers, console configurations, desktop geometry, and workstation layouts can be customized to fit virtually any space while maintaining ergonomic consistency, workflow efficiency, and visual cohesion throughout the room.
UTILITY CONTROL ROOM DESIGN
The Evolve Console is the Foundation of Performance
The Evolve Console serves as the core of a fully integrated utility control room environment. Beyond custom ergonomic consoles, we help facilities optimize room layouts, workspace configurations, acoustic control, ambient and task lighting, and ergonomic seating, to create environments that support comfort, efficiency, and long-term operator performance. Every element is designed and coordinated to work together as a unified operational system.
WHY ENVIRONMENT MATTERS
The Utility Control Room Environment Directly Influences Performance
The modern utilities control room is a high-performance operational environment where operators continuously monitor complex infrastructure, evaluate changing system conditions, and coordinate critical response activities. Because these responsibilities demand sustained concentration and rapid information processing, the design of the workspace plays a significant role in reducing fatigue, supporting situational awareness, and enabling consistent operational performance over extended 24/7 shifts.

Our ergonomic consoles serve as the foundation of integrated operational environments where technology, lighting, acoustics, and workspace planning are coordinated to enhance situational awareness, improve operator comfort, and support consistent performance across 24/7 operations. Some examples are below.
70%+
of utility outages are influenced by operator awareness, system visibility, and timely response—making control room design a critical part of operational performance.
24/7
utility operations require workspaces that support sustained focus, rapid decision-making, and operator resilience throughout every shift.
Millions
of real-time data points can be monitored across modern utility networks, making information accessibility and visual ergonomics essential to effective operations.
1 Decision
can affect grid reliability, service continuity, and public safety. The control room should help operators respond with confidence, not create unnecessary cognitive load.
SMALL CONTROL ROOM
6-8 Positions
Compact and efficient for smaller teams
>  Control Room Floor
Evolve consoles configured for optimal visibility and workflow, and at the center of operations

>  Supervisior Center
Clear line-of-sight to control room floor

>  Private Watch Room
Supervisors, engineers, or security personnel can monitor sensitive operations, manage extreme incidents, or consult privately without disrupting the primary operators on the main floor

>  Break Room
Convenient support space for staff

>  Server Room
Secure equipment and network room

>  Meeting Area
For briefings and team meetings

MEDIUM CONTROL ROOM
12 to 18  Positions
A full balanced layout
>  Control Room Floor
Evolve consoles configured for optimal visibility and workflow, and at the center of operations.

>  Supervisior Center
Clear line-of-sight to control room floor

>  Private Watch Room
Supervisors, engineers, or security personnel can monitor sensitive operations, manage extreme incidents, or consult privately without disrupting the primary operators on the main floor

>  Break Room
Convenient support space for staff

>  Server Room
Secure equipment and network room

>  Conference Room
For briefings and team meetings

>  Training Room
A private area for training or focused work
LARGE CONTROL ROOM
18-27 Positions
Scalable design for larger operations
>  Control Room Floor
Evolve consoles configured for optimal visibility and workflow, and at the center of operations.

>  Supervisior Center
Clear line-of-sight to control room floor

>  Private Watch Room
Supervisors, engineers, or security personnel can monitor sensitive operations, manage extreme incidents, or consult privately without disrupting the primary operators on the main floor

>  Break Room
Convenient support space for staff

>  Server Room
Secure equipment and network room

>  Reception Area
For receiving guests or lounging

>  Conference Room
For briefings and team meetings

>  Training Room
A private area for training or focused work
LET'S TALK
A better environment begins with a conversation
Every successful project starts with understanding the people, workflows, and operational demands that make your environment unique. We're here to answer questions, share ideas, and help you explore solutions designed around your objectives.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.