Better Dispatch & PSAP Centers
Begin with Better Foundations
Custom ergonomic dispatch consoles engineered for years of continuous operation, paired with effective space planning solutions to deliver lasting comfort, reduced fatigue, and sustained operator performance.
ERGONOMIC SOLUTIONS
Operator focused ergonomic solutions for long-term comfort and performance
SITUATIONAL AWARENESS
Environment and layout designed to reduce cognitive load and improve decision making
ACOUSTIC CONTROL
Noise management strategies that support clear communication and concentration
VISUAL STABILITY
Lighting and visual comfort designed to reduce eye strain and support focus through long shifts
BUILT FOR 24/7 OPERATIONS
Durable, reliable ergonomic solutions engineered for the demands of continuous mission-critical use
YEARS OF CONTINUOUS OPERATIONS
The Evolve Console - The Workhorse of the Dispatch/PSAP Center
Every Evolve console is designed with the exclusive RedRick ComfortView Monitor Mounting System and engineered to support long-term structural integrity, heavy multi-monitor configurations, and continuous ergonomic performance throughout years of 24/7 operational use. Integrated cable management, durable material selections, precision adjustment systems, and heavy-display stability all contribute to a beautiful, more reliable long-term operational environment.
Designed with RedRick's exclusive ComfortViewTM Monitor Mounting System
Engineered with advance ergonomics with smooth adjustability and intuitive controls
Precision sit-to-stand adjustability
Supports complex multi-monitor configurations
Durable steel Frame construction for 24/7 reliability
Integrated cable management for a clean, safe workspace
Configurable and customizable to fit any space or operation requirement
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EXCEPTIONAL ERGONOMIC ENGINEERING
The Evolve console is custom built with the exclusive RedRick ComfortView Monitor Mounting System
Custom-built for the rigors of 24/7 dispatch and PSAP centers, each Evolve console is built with the exclusive RedRick ComfortView Monitor Mounting System, combining ergonomic design with engineered precision. Developed to enhance operator comfort and reduce fatigue, it supports sustained focus, sharper situational awareness, and higher productivity even throughout the longest shifts.
Increased Focus
Greater Comfort
Higher Retention
Reduced Stress
Proven Results
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AN OPERATOR-FIRST PERSONAL ENVIRONMENT
ComfortView consoles offers a unique operator-first personal environment with features engineered around the requirements of modern dispatch/PSAP centers.
We bring the images to you
ComfortView is engineered to bring the images to the operator rather than forcing the operator to move toward the monitor array throughout the shift. Designed with a highly adaptable ergonomic mounting system, the monitor array can move fluidly along the desktop surface, allowing each operator to maintain proper viewing distance, ergonomic alignment, and visual comfort.

By reducing the need to lean forward or hold strained postures to view critical information, ComfortView helps minimize eye strain, muscle tension, and the long-term physical fatigue commonly associated with continuous dispatch/PSAP operations.
Configure Your Workspace Around the Way You Work
Design a monitor environment that works the way you do. Built with the RedRick ComfortView Monitor Mounting System, ComfortView supports virtually any monitor configuration while maintaining precise ergonomic positioning, smooth maneuverability, and long-term stability, even with large, complex multi-level display arrays.
Custom Fit for Your Space
Every dispatch center is different. ComfortView consoles are designed to adapt to the unique spatial, operational, and aesthetic requirements of your environment. From compact PSAPs to large-scale emergency communications centers, console configurations, desktop geometry, and workstation layouts can be customized to fit virtually any space while maintaining ergonomic consistency, workflow efficiency, and visual cohesion throughout the room.
THE DISPATCH/PSAP CENTER DESIGN
The Evolve Console is the Foundation of Performance
The Evolve Console serves as the core of a fully integrated dispatch and PSAP environment. Beyond custom ergonomic consoles, we help organizations optimize room layouts, workspace configurations, acoustic control, ambient and task lighting, and ergonomic seating, to create environments that support comfort, efficiency, and long-term operator performance. Every element is designed and coordinated to work together as a unified operational system.
GET A COMPLIMENTARY DESIGN LAYOUT
WHY ENVIRONMENT MATTERS
The Dispatch Environment Directly Influences Performance
Public safety dispatchers operate in one of the most cognitively demanding environments in emergency response. Every shift requires sustained vigilance, rapid decision-making, continuous communication, and the ability to process multiple streams of information simultaneously.

Over time, poorly designed environments contribute to cognitive fatigue, visual strain, physical discomfort, and operational inefficiency. The dispatch environment itself becomes either a source of friction or a force multiplier for performance.

We design ergonomic consoles for dispatch and PSAP environments that integrate technology, lighting, acoustics, and spatial planning into a unified operational system focused on long-term human performance. Some examples are below.
70%+
of dispatcher fatigue is linked to environmental factors that can be designed and controlled
24/7
operations demand spaces that support physical comfort, mental clarity, and resilience
90%
of information processed by dispatchers is visual, making visual stability critical to performance
1 Decision
can impact countless lives. The console and environment should support accuracy, not create additional stress
SMALL DISPATCH / PSAP
6-11 Postions
Compact and efficient for smaller teams
>  Dispatch/PSAP Floor
Evolve consoles configured for optimal visibility and workflow, and at the center of operations

>  Supervisior Command Center
Clear line-of-sight to entire dispatch / PSAP floorClear line-of-sight to entire room

>  Quite / Training Room
Private space for focused work or calls or for training

>  Break Room
Convenient support space for staff

>  Server Room
Secure equipment and network room

>  Reception Area
For recieving guests or lounging
MEDIUM DISPATCH / PSAP
12 to 18  Postions
A full balanced layout
>  Dispatch/PSAP Floor
Evolve consoles configured for optimal visibility and workflow, and at the center of operations.

>  Supervisior Command Center
Clear line-of-sight to entire dispatch / PSAP floorClear line-of-sight to entire room

>  Quite / Training Room
Private space for focused work or calls or for training

>  Break Room
Convenient support space for staff

>  Server Room
Secure equipment and network room

>  Reception Area
For recieving guests or lounging

>  Conference Room
For briefings, training, and team meetings
LARGE DISPATCH / PSAP
20-27 Postions
Scalable design for larger operations
>  Dispatch/PSAP Floor
Evolve consoles configured for optimal visibility and workflow, and at the center of operations.

‍>  Supervisior Command Center
Clear line-of-sight to entire dispatch / PSAP floor

‍>  Quite Room
Private space for focused work or calls

‍>  Break Room
Convenient support space for staff

‍>  Server Room
Secure equipment and network room

>  Reception Area
For recieving guests or lounging

>  Conference Room
For briefings and team meetings

>  Training Room
A private area for training or focused work
Explore how we can help
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Evolve Ergo Control Room is a division of Evolve Technologies Corporation
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