Better Real Time Crime Centers
Begin with a Better Interface
Custom ergonomic RTCC consoles and integrated environments engineered to make complex information more accessible, reduce unnecessary physical and cognitive demands, and support sustained situational awareness during real time operations.
ERGONOMIC SOLUTIONS
Operator focused ergonomic solutions for long-term comfort and performance
SITUATIONAL AWARENESS
Environment and layout designed to reduce cognitive load and improve decision making
ACOUSTIC CONTROL
Noise management strategies that support clear communication and concentration
VISUAL STABILITY
Lighting and visual comfort designed to reduce eye strain and support focus through long shifts
BUILT FOR 24/7 OPERATIONS
Durable, reliable ergonomic solutions engineered for the demands of continuous mission-critical use
MANAGING TECHNOLOGICAL COMPLEXITY
The Evolve console with RedRick ComfortView™ creates order within the RTCC’s complex technology environment
An RTCC may provide operators with access to thousands of cameras, multiple intelligence platforms, mapping systems, communications networks, and continuously changing operational data. Yet access alone does not determine how effectively that information can be used.

Monitor position, viewing distance, display arrangement, visual hierarchy, equipment placement, and the physical relationship between the operator and the technology all influence how efficiently information can be acquired and interpreted. As the number of information sources increases, these relationships become increasingly consequential.

The Evolve console with RedRick Comfortview is engineered around this distinction. Rather than simply accommodating technology, it allows for a visual and physical environment in which critical information remains accessible to the operator throughout changing tasks, postures, and operational conditions.
YEARS OF CONTINUED USE
The Evolve console with RedRick ComfortView™ is the workhorse of the RTCC
The true measure of ergonomic engineering is not how a console performs on the day it is installed, but how it performs years later. Every Evolve console is built with the exclusive RedRick ComfortView™ Monitor Mounting System and engineered to support years of continuous 24/7 operation, large multi-monitor configurations, and long-term structural integrity. Designed to resist sagging, forward tilt, and loss of alignment over time, ComfortView maintains precise monitor positioning, smooth ergonomic maneuverability, and dependable performance. The result is a robust operational workhorse that delivers lasting reliability and long-term value for demanding Real Time Crime Centers.
Designed with RedRick's exclusive ComfortViewTM Monitor Mounting System
Engineered with advanced ergonomics with smooth adjustability and intuitive controls
Precision sit-to-stand adjustability
Supports complex multi-monitor configurations
Durable steel frame construction for 24/7 reliability
Integrated cable management for a clean, safe workspace
Configurable and customizable to fit any space or operation requirement
EXCEPTIONAL ERGONOMIC ENGINEERING
Each console is custom built with the exclusive RedRick ComfortView Monitor Mounting System
Engineered for the demands of RTCCs, each console features the exclusive RedRick ComfortView™ Monitor Mounting System, combining advanced ergonomics with exceptional structural performance. Designed to support continuous 24/7 operation, ComfortView improves information accessibility, reduces operator fatigue, and promotes sustained situational awareness, helping organizations maintain effective coordination and response when it matters most.
ENHANCED SITUATIONAL AWARENESS
Improves visibility and accessibility of critical information to support faster comprehension and informed decisions
FASTER INFORMATION ACCESS
Brings information to the operator, reducing visual effort and time spent searching across displays
SUPPORTS
EFFECTIVE COORDINATION
Supports communication, collaboration, and shared awareness across operational teams
INCREASES
MISSION
READINESS
Reduces physical strain and cognitive load to help operators maintain focus during extended operations
BUILT STRONG
WITH PROVEN
RELIABILITY
Built with exceptional structural integrity to deliver dependable performance and lasting value
AN OPERATOR-FIRST PERSONAL ENVIRONMENT
ComfortView consoles offer a unique operator-first personal environment with features engineered around the requirements of modern RTCCs.
We bring the displayed information to you
ComfortView is engineered to improve information accessibility by bringing mission-critical displays to the operator rather than requiring the operator to adapt to the technology. The highly flexible monitor mounting system enables precise display positioning to support optimal viewing angles, efficient information consumption, and reduced visual scanning across complex multi-monitor environments.

In a RTCC, where operators may continuously move among surveillance imagery, maps, incident information, intelligence platforms, and communications systems, this level of ergonomic adaptability allows the visual workspace to respond to the operator rather than requiring the operator to continually compensate for the workspace.
Configure Your Workspace Around the Way You Work
Adapt your display environment to the demands of the mission. Built around the RedRick ComfortView™ Monitor Mounting System, ComfortView supports virtually any monitor configuration while maintaining precise display positioning, ergonomic accessibility, and exceptional long-term stability. From command and control operations to intelligence, surveillance, and operational coordination, ComfortView provides the flexibility to support complex information environments without compromising performance.
Custom Fit for Your Space
Every RTCC has unique mission requirements. ComfortView consoles are engineered to adapt to the operational, technological, and spatial demands of each environment. Console layouts, display configurations, and console designs can be tailored to support command and control functions, information accessibility, and mission workflows while maintaining ergonomic consistency and a unified operational environment.
REAL TIME CRIME CENTER DESIGN
The Evolve Console is the Foundation of Performance
The Evolve Console serves as the core of a fully integrated RTCC. Beyond custom ergonomic consoles, we help organizations optimize room layouts, workspace configurations, acoustic control, ambient and task lighting, and ergonomic seating, to create environments that support comfort, efficiency, and long-term operator performance. Every element is designed and coordinated to work together as a unified operational system.
ENGINEERED TO PERFORM
Inside the Evolve/RedRick Console
Every feature of the Evolve/RedRick console is engineered to improve operator comfort, support ergonomic performance, and provide the structural integrity required for years of continuous 24/7 operation. Together, these integrated components create a workstation built to withstand the demands of mission-critical environments while enhancing focus, productivity, and long-term reliability.
Explore our integrated console accessories to create a personalized, clutter-free workspace that enhances organization, improves accessibility, and maximizes usable work surface.
WHY ENVIRONMENT MATTERS
The RTCC Environment Directly Influences Performance
RTCCs operate in some of the most information-intensive and mission-critical environments in the world. Personnel must continuously monitor multiple information sources, maintain situational awareness, coordinate across teams, and make timely decisions in rapidly evolving situations. The operational environment itself can either support these functions or introduce unnecessary cognitive load, fatigue, and inefficiency.

Our ergonomic consoles form the foundation of integrated RTCC environment where technology, lighting, acoustics, and workspace planning work together as a unified system to support operator effectiveness, mission readiness, and continuous 24/7 operations. Some examples are below.
Cognitive Load
The operational environment influences cognitive load, situational awareness, and operator effectiveness.1
24/7
Poorly designed 24/7 operating environments contribute to fatigue, distraction, and reduced alertness
50%
of all operators reported mental fatigue, headaches, tiredness, and eye strain associated with poor environments.1
1 Decision
can impact countless lives. The console and environment should support accuracy, not create additional stress
1 https://engineering.purdue.edu/P2SAC/presentations/documents/Human%20Factors%20in%20Design%20of%20Control%20Rooms%20-%20grad%20student%20project.pdf?utm
SMALL REAL TIME CRIME CENTER
Compact and efficient for smaller teams
MEDIUM REAL TIME CRIME CENTER
A full balanced layout
LARGE REAL TIME CRIME CENTER
Scalable design for larger operations
Glide Series (customizable)
Fully customizable to fit individual needs, the Glide's revolutionary floating work surface responds effortlessly to subtle natural shifts in posture, enhancing comfort without interrupting focus or workflow.
Signature Series (customizable)
Setting a new standard in ergonomic performance, the Signature series serves as the cornerstone of an optimized control room, offering limitless customization in work surface size, shape, and configuration to accommodate any RTCC space.
LET'S TALK
A better environment begins with a conversation
Every successful project starts with understanding the people, workflows, and operational demands that make your environment unique. We're here to answer questions, share ideas, and help you explore solutions designed around your objectives.
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